How to Fix Your Chromebook Sound Not Working (Easily)
0How to Fix Your Chromebook Sound Not Working (Easily)
When audio isn't working on your Samsung Chromebook, you may need to update its software version or change the input or output selection. Don't forget to test your sound after each step to see if it is working.
Fix #1: Make sure the headphones are securely plugged in
Make sure you firmly insert and push the headphones in. Give it a good push until you hear a click.
Fix #2: Try a different set of headphones or earbuds
By connecting a different set you can determine if the problem lies with a pair of broken headphones rather than a problem with the Chromebook.
Fix #3: The “close lid” solution
Unplug the headphones.
Close the lid of the Chromebook and wait ten seconds.
Plug in the headphones.
Open the lid. The Chromebook will re-scan for audio devices and should find your headphones. Or...
Turn off the Chromebook.
Plug in the headphones
Turn on the Chromebook. The Chromebook will re-scan for audio devices on startup and should find headphones.
Fix #4: Check sound settings
In the lower right corner of the screen are a series of icons. Find and Click on your account picture at the very right. A window will appear displaying information about the Chromebook.
Make sure that the audio is at a high volume and not muted.
Make sure that the destination output is set to either headphones if you want to listen through headphones, or speakers if you want to listen through speakers.
Fix #5: Clear the cache
Clearing the cache on the Chromebook can resolve some audio issues. To clear the cache do this:
Click on the chrome setting button called the ellipsis in the browser in the top right corner (it looks like three horizontal lines or 3 vertical dots.)
Click on Tools or More Tools and then Clear browsing Data,
Select Advanced
Specify to clear information 'From the beginning of time'.
The option 'Empty the Cache' is related to sound troubleshooting.
Click 'Clear Browsing Data'
Turn the chrome book off and then on again and try the sound.
Fix #6: Disable all extensions
Some sound issues could be the result of a faulty or outdated extension. To solve this disable ALL extensions and remove the extensions you have not installed, used, or know what its purpose is.
If the sound now works then the problem was one of those extensions. Re-enable each extension you want to keep individually while checking the sound between each enable. Once the sound breaks again, the faulty extension should be removed and not used.
Issues addressed in this tutorial:
Chromebook sound not working
Chromebook sound not working on zoom
Chromebook sound not working with headphones
dell Chromebook sound not working
Chromebook notifications sound
Chromebook sound
google Chromebook sound not working
Chromebook sound output
Samsung Chromebook sound not working
my Chromebook sound is not working
hp Chromebook sound not working
why isn't my Chromebook sound working
Chromebook sound settings
sound not working on Chromebook
Chromebooks are a new type of computer designed to help you get things done faster and easier. They run Chrome OS, an operating system that has cloud storage, the best of Google built-in, and multiple layers of security.