How to leverage the Queues app in Microsoft Teams phone system

Channel:
Microsoft Reactor
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114,000
Published on ● Video Link: https://www.youtube.com/watch?v=0AY_JoQ0ADY


Duration: 0:00
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In this session, we will quickly show how agents and supervisors can utilize the Queues app to more effectively answer calls and discern the workload for a particular call group. We'll highlight the features of the Queues app such as Analytics and Real-time queue data.\n\n[eventID:24754]



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