How to Manage Upselling in Odoo 18 Sales | Odoo 18 Sales Tutorials | Odoo 18 New Features | Odoo 18

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Upselling in Odoo is a powerful sales technique that allows you to increase the average order value by suggesting additional or more premium products or services to your customers. Odoo provides several tools and strategies to effectively implement upselling:

1. Product Configuration:

Optional Products: Define optional products that can be added to a sale order, often at an additional cost.

Product Bundles: Create bundles of products that can be sold together at a discounted price.

Product Variants: Offer different variants of a product with varying features and prices, allowing you to upsell to higher-tier options.

2. Sales Order Workflow:

Smart Suggestions: Odoo can suggest relevant upsell products based on the customer's purchase history, preferences, or the current product they are buying.

Custom Upsell Messages: Create personalized upsell messages to be displayed during the sales process, highlighting the benefits of additional products.

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