How to Remove a Zelle Recipient from Chase
0Removing a Zelle recipient from your Chase account is a simple process that helps you manage your list of trusted contacts and keep your payment information organized. Whether you no longer send money to a specific person or want to clean up your recipient list, the Chase Mobile app makes it easy to remove recipients linked to your Zelle account.
Start by opening the Chase Mobile app on your smartphone. Once the app has loaded, sign in using your User ID and password. If you’ve enabled biometric login like fingerprint or face recognition, you can use that as well to access your account.
After logging in, navigate to the 'Pay & Transfer' section, which includes all payment-related features such as Zelle, scheduled transfers, and recent payments. Tap on 'Zelle' to access your Zelle settings and activity. Then, look for the option labeled 'Manage Recipients' or similar wording depending on the latest app layout.
Within the list of recipients, scroll to find the person you want to remove. Tap on their name to view details and then look for an option that says 'Edit' or 'Remove.' Select 'Remove Recipient' and confirm your decision when prompted. This will delete the recipient from your Zelle contact list, and you will no longer be able to send money to them unless you add them again later.
Keep in mind that removing a recipient only affects your account. It does not affect the recipient's ability to receive Zelle payments from others or their status in Zelle overall. For security, always verify recipient details before sending or removing payment information.
For more support, visit [https://www.chase.com/](https://www.chase.com/) or contact Chase customer service directly through the app or website.
Timestamps:
0:00 Introduction
0:10 Open Chase app and log in
0:28 Go to 'Zelle' via Pay & Transfer
0:36 Navigate to 'Manage Recipients'
0:41 Select recipient and tap 'Remove'
0:52 Confirm removal
1:00 Conclusion
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