How to use multi-modal gen AI to elevate field agent knowledge and productivity (demo)

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United States Google Cloud
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296,000
Published on ● Video Link: https://www.youtube.com/watch?v=CvAoT1_p3Tk


Duration: 0:00
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15

This demo, co-branded with Vodafone, shows how our customers are using multi-modal gen AI to elevate field agent knowledge level and productivity. Hans-Christian Fuchs, an Enterprise Architect at Google Cloud, shows how CSPs can democratize data for high turnover positions, improve the quality of service, and reduce the cost for the CSP while increasing the satisfaction for the customers.

Read more about field operations here: https://cloud.google.com/blog/topics/telecommunications/how-csps-can-use-generative-ai-for-better-field-operations?e=48754805



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