Improve customer service with generative AI

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United States Google Cloud
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208,000
Published on ● Video Link: https://www.youtube.com/watch?v=62C72x0Y6jA


Duration: 2:49
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Generative AI can transform chatbots to full-on customer service assistants that can help troubleshoot problems and schedule follow-up appointments. To do this, generative AI augments the standard Dialogflow conversational experience with the ability to perform detailed semantic search and generate actionable responses. With Gen App Builder, you can build next level customer service experience for your customers easily, with out-of-the-box configurations and integration capabilities.

View a sample reference architecture and discover more generative AI use cases → https://goo.gle/genAIexamples

Learn more about generative AI on Google Cloud → https://goo.gle/genai



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