LEADER-BOARD - Masterclass - 054 - Mistakes In Communication & Presentation
0THEME: Management Presentations
LESSON: Mistakes In Communication & Presentation - Part 1
We remember the little things: the temperature in the room nearing sauna levels, the executive’s monotone voice and lack of emotion, the woman who asked the first question (and received the first non-answer) and the way the speaker ended his talk with a cough into the microphone.
How do you avoid the classic communication pitfalls and inspire your team?
Here are some mistakes to avoid when presenting your vision:
1: Ignoring the room.
Negative experiences can be caused by something as simple as room logistics: sound, temperature, technology, and visuals. It’s not only the physicality of the room but also preparing the room in other ways. Make sure your audience knows what to expect. Your message starts with the invitation, not with your first words.
2: Saying it once.
If you want to communicate strategy and vision, you need to say it multiple times. Don’t worry that you may repeat yourself. Your message must be repeated many times and in various ways. Leaders stick with the same message to drive it home. Habits, which includes our language and message, are the building blocks of success.
3: Sticking to the script.
There are times when you want to stick to a script, but more often, you need to be flexible. It is clear when somebody is not comfortable with the script. He didn’t believe what he was saying. Believe in your message or don’t deliver it at all. I always think of the passion of Martin Luther King Jr. and the way his words changed a nation based on his passion.
4: Making assumptions.
Another communication mistake is filling in pauses. When you think you know what the person will say, or think, or expect, you might be right ... but also ... you might be wrong, and your miss could prove costly. Don't jump in at the first pause, thinking it’s your job to fill in the conversational gap. Instead, learn to ask questions. Seek clarification. Provide context. Step back and observe.
Aspiring communicators have every opportunity to shine. The tools, the technologies, and the techniques have never been as advanced and ready to highlight your vision of the future.
You have a choice.
Take the chance to be more persuasive, more impactful, and more effective.
Think about it.
Key Words & Phrases
Logistics + Visuals + Building Blocks + Script + Flexible + Costly + Context + Impactful
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