Mastering Business Etiquette: Email and Phone Communication

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Mastering Business Etiquette: Email and Phone Communication • Learn the essential do's and don'ts of email and phone communication in English-speaking business environments. From crafting professional emails to mastering phone etiquette, this video will equip you with the skills to effectively and politely communicate in the business world.

00:00 • Introduction - Mastering Business Etiquette: Email and Phone Communication
00:31 • The Anatomy of a Professional Email
01:47 • Phone Communication Etiquette
02:45 • Cultural Nuances