New 911 dispatch technology saves Texas man's life

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Published on ● Video Link: https://www.youtube.com/watch?v=6MVBvesV5NM


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In 2020, the San Antonio Fire Department became the first agency in the U.S. to use the "Good Sam" program. It allows dispatchers to video chat with 911 callers, giving them an inside look at the emergency before crews arrive.

Read more: https://www.kvue.com/article/news/local/public-safety/new-911-dispatch-technology-saves-life/273-fd48f2cc-4d92-4db5-a90c-c67a9f765786

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