NVIDIA Responds to Melting Cables, Warranty Concerns, & 12VHPWR Adapter Failures
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NVIDIA has responded to the RTX 4090 12-pin power cable concerns pertaining to melting / burned 12VHPWR cables. The company has provided a statement on the situation, given a failure quantity, and has commented that it will be replacing all affected units under warranty. GN was able to source new information from board partners pertaining to NVIDIA sales count and, using this new 50-unit number provided by NVIDIA, we can now get an accurate range for failure rate. We also talk about how to properly install an NVIDIA RTX 4090 or RTX 4080 and how to properly connect its power cable. The tutorial at the end shows correct 12VHPWR (12-pin, "16-pin") cable installation for these GPUs.
Watch our NVIDIA RTX 4090 power cable & adapter cable (12VHPWR 12-pin) investigation here - part 2, conclusions: https://www.youtube.com/watch?v=ig2px7ofKhQ
Part 1, attempts to recreate the problem: https://www.youtube.com/watch?v=EIKjZ1djp8c
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TIMESTAMPS
00:00 - NVIDIA Responds to 12VHPWR Melting Issues
04:17 - How NVIDIA Determined the Cause of Failure
06:30 - NVIDIA's Warranty & Replacing All Burned Devices
08:42 - On Cable Validation Suggestions
10:09 - Foreign Object Debris
11:11 - How to Improve the 12VHPWR Cable
13:04 - How to Connect RTX 4090 & 4080 Power Cables Correctly
17:10 - Last Piece of Advice on Cable Management
17:40 - Conclusion
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