Odoo 14 Live Chat | Odoo 14 Community Video

Channel:
India Cybrosys Technologies
Subscribers:
28,200
Published on ● Video Link: https://www.youtube.com/watch?v=ZsDxsV2TKnc


Duration: 11:03
774 views
3

Considering an online business platform or E-commerce platform of company operations the customer care aspects are vital. Moreover, it should be able to provide the customer with the same experience of communicating with a retail store salesperson. The new Odoo 14 has an updated live chat functional module that helps you to create, manage and monitor the live chat operations of the company. This video will provide an insight into the functional aspects of the Odoo 14 live chat in the Community.

Video Content:
0:00 Introduction
0:30 Example for Live Chat
1:09 Open Live Chat Module
2:55 Adding user-defined rules for the live chat
4:19 Publishing option to live chat channel to website
7:04 Configure Canned responses
9:00 Manage Session Statistics



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