Pet Valu is elevating the shopping experience with commercetools and Deloitte
12Learn more:
→ Check out what you can achieve with commercetools. https://cloud.google.com/find-a-partner/partner/commercetools-gmbh
→ See what’s possible with Deloitte. https://cloud.google.com/find-a-partner/partner/deloitte-consulting-llp
Featured in this video: Tanbir Grover, Chief Marketing and Digital Officer at Pet Valu Executive summary: Pet Valu was looking for a way to transform the online shopping experience for devoted pet lovers. Pet Valu worked with Google Cloud, commercetools and Deloitte to enhance the web experience with scalability, reliability, and ultimately a better checkout experience for customers. Challenge: With many shopping journeys now taking place in the digital world, Pet Valu wanted to be able to deliver the same product expertise and customer experiences no matter where customers were shopping for their pets. Solution: Using composable commerce from commercetools, the expertise of Deloitte and the reliability and scalability of Google Cloud empowered Pet Valu to overcome any limitations or hurdles they were facing to transform their website. Results: Now, customers and employees have a new digital shopping experience that allows them to find the right products and enjoy a seamless checkout every time they are shopping with Pet Valu. Key takeaways and highlights from our interview with Tanbir Grover, Chief Marketing and Digital Officer at Pet Valu: → “Deloitte Canada was vital to our success. They were part of the journey from day one in coming in, we had made the choice to go to commercetools. We made the choice to be on the Google Cloud network. They came in and brought expertise, they brought in the strategy, the thought leadership, the innovation, and the engineering team.” → “Being part of the Google network and the Google Cloud network you get to see insights into what's working for other retail partners, what's working for other industry partners and sort of evaluating and going, is it the right fit for us? And when it is the right fit, would you want to deploy it? But we're in the know, and that's a big part of it. → “Google Cloud as well as commercetools combined together as our powerhouse, the number one thing is we've saved total cost of ownership. So our TCO cost, which is what it costs to run and operate the website, is a lot more streamlined and it's a lot less than what we were paying before. So that's win number one. Win number two, we actually have seen a reliability and scalability improvement.” Google Cloud products used: Google Cloud Platform