Rethink customer service with AI

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IBM Technology

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Published on November 28, 2023 12:00:17 PM ● Video Link: https://www.youtube.com/watch?v=NVRbr8OfDQc

Duration: 1:06

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What if you could create virtual assistants that know virtually everything? Turn call centers from a cost center into a source of value or make your best CSRs even better?
In this animated video, Charles Quincy envisions the future of customer service, where generative AI massively transforms and improves customer experience by better empowering the customer service agent.

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