Samsung QE75Q9FN Shadow on screen appeared dark rectangle

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Published on September 9, 2018 8:21:17 AM ● Video Link: https://www.youtube.com/watch?v=AJqHZRp5uls

Duration: 2:20

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This TV had been fine for 3 - 4 months. I noticed Yesterday that this dark patch appeared. I have tried a factory reset and leaving it unplugged for a while nothing has worked.

Next step contact Samsung.

I suspect it to be a hardware problem. This model has Full Array Local Dimming. there are many individual led lights directly behind the panel. It appears that a section of the backlight has stopped working.

Normally this TV has a great picture.

I will leave any new information in the comments.