Set up NordVPN on supported devices
Here's how to set up NordVPN on supported devices. Get NordVPN@ https://nordvpn.sjv.io/c/376211/570073/7452.
i. Here are some common issues that can occur when using NordVPN and suggestions on how to fix them:
- Connection dropping randomly - This could be due to an unstable internet connection. Try switching to a different server location in the NordVPN app. Also check your internet connection speed and reliability.
- Slow speeds - Connecting to a busy or distant VPN server can sometimes cause slower speeds. Try switching server locations to find a less crowded one. Connecting over UDP instead of TCP can also boost speeds.
- Certain websites or apps not working - Some streaming sites like Netflix block VPN IP addresses. Clear your cookies/cache or connect to a different VPN server location.
- VPN kill switch not working - Make sure the kill switch option is enabled in the NordVPN settings. On Mac/Windows, you may need to change your firewall settings to get the kill switch working properly.
- Apps not connecting - Make sure you have the latest NordVPN app version installed. Try reinstalling the app and/or reboot your device to troubleshoot connectivity issues.
- NordVPN not connecting - Check your account credentials are correct. Contact NordVPN support if resetting the password does not work. On mobile, ensure NordVPN has always-on VPN permissions enabled.
- Connection conflicts - If you connected to both NordVPN and another VPN at the same time, it can cause conflicts. Turn off the other VPN app before launching NordVPN.
- Billing/subscription issues - Log into your account on NordVPN's website to manage your subscription or payment details if the app is giving errors. Contact their support for billing help.