Start Chatting Using Odoo 15 Discuss

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Published on ● Video Link: https://www.youtube.com/watch?v=vFeWo4TawvM



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Discussion
Duration: 6:06
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Odoo Discuss makes communication easier through messages, notes, and chat. It increases business productivity and transparency by promoting a convenient way of communicating. You can easily share information, projects, files, prioritize tasks, and stay connected with colleagues and partners throughout applications.
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In this video let us see how we can star chatting using Odoo 15 Discuss Module.

The first time you log in to your account, OdooBot sends you a message asking for permission to receive desktop notifications to chats. If accepted, you receive push notifications to the messages sent to you despite where you are in Odoo.

To start a chat, click on New Message on the Messaging Menu, or go to Discuss and send a Direct Message.

You can also create public and private channels and make conversations. Messages can then be Marked as Todo and we can even add reactions to them.

Odoo discuss Module also allows us to mention a user within a chat or the chatter type @user-name; to refer to a channel, type #channel-name.
A notification is sent to the user mentioned either to his Inbox or through email, depending on his settings.

You can set your Preferences and choose how you would like your notifications to be handled.
By default, the field is set as Handle by Emails making messages, notes, and notifications where you were mentioned or that you follow, to be sent through email. By choosing Handle in Odoo, they are shown in the Inbox.

We can also see what colleagues are up to and how quickly they can respond to messages by checking their Status. The status is shown on the left side of a contact’s name on Discuss sidebar and on the Messaging menu.

Green - online

Orange - away

White - offline

Airplane - out of the office

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Odoo 15 Discuss
Start Chatting Using Odoo 15 Discuss