Duration: 23:11

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There are a lot of variable at play when establishing a User Research process in a studio. The size of the studio, the company culture, the designers you work with or the size of the research team can all make for a vastly different User Research set up. How does it look like in a mid-sized multi-project studio working on AAA games with a sole User Researcher?

"Nothing is ever set in stone when it comes to Research processes — and failing is an integral part of building a new discipline in a studio"

At Remedy the User Research team was set up in the middle of development of the game Control and establishing a research process had to be done on the fly while actively doing research on a project about to release. With several projects ongoing at different stages of development, the dust never settles and iteration happens in parallel of the research leaving several processes cohabiting at the same time.

This talk will showcase an example of how User Research can be set up in an established studio by working closely with all teams and being open to rework processes and workflow as needed.


About The Speaker

Elise Torfs is a Games User Researcher with a background in Digital Anthropology, currently working on several projects at Remedy Games