Tracking Chat Widget Activity on HighLevel with Google Analytics

Channel:
United States HighLevel
Subscribers:
68,600
Published on ● Video Link: https://www.youtube.com/watch?v=UTBgc_m9nxY


Duration: 0:00
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For more information, be sure to check out the related help doc at https://help.gohighlevel.com/en/support/solutions/articles/155000002178-track-chat-widget-activity-using-google-analytics-4-ga4-
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Andrew explains how to use Google Analytics to track the activity of chat widgets on HighLevel websites. The video covers two methods: adding the widget directly to the website or using Google Tag Manager (GTM) for tracking. Key metrics tracked include widget opens, popup greeting closures, message clicks, and form submissions. Useful tips and support information are provided.

00:00 Introduction to Tracking Chat Widget Activity
00:07 Setting Up the Chat Widget
00:36 Integrating Chat Widget with Google Analytics
01:31 Tracking Events in Google Analytics
02:04 Conclusion and Support



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