Voice AI Knowledge Base Integration Live in Labs!
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Published on ● Video Link: https://www.youtube.com/watch?v=EFuhY8_w3go
25We’re excited to announce a powerful enhancement to our voice agent platform: integration with dedicated knowledge bases, activated by configurable trigger prompts and driven by dynamic user queries.
Each Voice-AI agent can now be assigned a specific knowledge base along with a custom trigger prompt. When a user’s spoken input matches the trigger, the voice agent will automatically query the attached knowledge base and retrieve the most contextually relevant response, ensuring intelligent, accurate, and timely interactions.