Transforming omnichannel services with Google Cloud: Arnauld de Saint Pastou

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United States Google Cloud
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Published on ● Video Link: https://www.youtube.com/watch?v=8YlfAchQssg


Duration: 2:11
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Fnac Darty has long been leading the way for its customers when it comes to delivering an omnichannel experience integrating online and offline services. Its in-store sales assistants, for example, are equipped with tablets, so they're always able to assist customers in finding the right product from the millions listed on Fnac.com and darty.com, if it's not available on the shelves. It has also mobilized its network of 500 stores across France to offer multiple delivery options, including click and collect, courier delivery in under two hours, and joint Fnac/Darty collection points.

Learn more: https://goo.gle/3pZKWss



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Tags:
#AI
#Retail
#FnacDarty
#GoogleCloud