Unexpected Error Occurs in PSWS Call In Windows 10/8/7 FIX [Tutorial]
19Unexpected Error Occurs in PSWS Call In Windows 10/8/7 FIX [Tutorial]
If you have administrator privileges, you can view, quarantine or delete quarantined messages and files in Office 365.
It is worth mentioning that Office 365 has the default option to send directly to quarantine phishing and malware messages.
You can view and manage these files in the Security & Compliance Center.
However, many users encountered issues with this operation. They received the “Unexpected error occurs in PSWS call” error message.
The unexpected error occurs in PSWS call because of corrupted/conflicting cached contents, conflicting user data, incompatible web browser or ISPs network restrictions. PSWS is a component and a part of Office 365 services.
It is worth mentioning that phishing and malware messages are sent to quarantine directly in Office 365 by default. An admin user can view and manage these quarantine messages in the Security & Compliance Center.
Corrupted/Conflicting Cached Contents: The web browser’s corrupted or conflicting cache can be the root cause of issues in the operation of many online-based services. Office 365, an online service, can also be the victim of this corrupted/conflicting cache.
Conflicting User Data: Web browsers store different types of user data like login credentials and cookies. If this saved data is corrupt or has a conflict with the Office 365 admin portal, then you may encounter the PSWS error.
Incompatible Browser: Office 365 sometimes shows incompatible behaviour towards different web browsers especially Chrome. If you are using a browser that is not compatible with the Office 365 Admin panel then you may face the current issue.
ISPs Network Restrictions: ISPs restrict different network services and features to keep things safe and under control. Sometimes these restrictions block some legitimate service and feature required by Office 365 admin panel which will then result in the current problem.
This tutorial will apply for computers, laptops, desktops,and tablets running the Windows 10, Windows 8/8.1, Windows 7 operating systems.Works for all major computer manufactures (Dell, HP, Acer, Asus, Toshiba, Lenovo, Samsung).