Unlocking the Future: Evolution and Transformation of Business Messaging Beyond SMS and Email
Filippo Percario, Director global partnership – Mitto
Catherine Maguire, Product Manager – BT
Cristina Constandache, Chief Revenue Officer – Rakuten Viber
Alex Nourouzi, Sales Director – Dogto
Vova Gerneshii, Product Director Enterprise – GMS
In this panel, we explore the dynamic landscape of business messaging, tracing its evolution from traditional SMS and email to cutting-edge communication platforms. Delve into the transformative impact of emerging technologies, the rise of omnichannel communication strategies, and the role of AI and automation. Gain insights into how businesses are adapting to these changes to enhance customer engagement, streamline operations, and drive growth in the digital age. Join us as we envision the future trajectory of business messaging and its profound implications for enterprises worldwide.