What To Do If Contacts Keeps Stopping On Galaxy S22/S23
0If your Galaxy S22 or S23 contacts app keeps stopping, there are a few things you can do to try to fix the issue.
Restart your phone. This can often fix minor software issues that may be causing the problem.
Update your phone's software. Samsung releases software updates regularly to fix bugs and improve performance. If your phone is not up to date, it may be causing the contacts app to stop.
Clear the cache and data for the contacts app. To do this, go to Settings - Apps - Contacts - Storage - Clear cache and Clear data.
Force stop the contacts app. To do this, go to Settings - Apps - Contacts - Force stop.
Reinstall the contacts app. To do this, go to Play Store - Search for "Contacts" - Contacts by Samsung - Uninstall - Install.
If you have tried all of these steps and the contacts app is still stopping, you may need to contact Samsung for help.
Here are some additional tips that may help:
Avoid using third-party contact apps.
Make sure your phone has enough storage space.
Try restarting your phone in Safe Mode. To do this, press and hold the Power button until you see the Power off slider. Then, press and hold the Volume down button until you see the Safe mode prompt. Once your phone is in Safe Mode, try opening the contacts app and see if it still stops. If it doesn't stop, then you know that a third-party app is causing the problem.
You can then uninstall the app that is causing the problem.
If you are still having trouble, you can contact Samsung customer support for help.
00:00 Start
00:30 First solution: Try a Force Restart on Your Phone
01:05 Second solution: Clear Contacts App cache
01:45 Third solution: Check for a Firmware Update
02:14 Fourth solution: Try a Factory Reset