Windows Needs Your Current Credentials Error on Windows 11/10 [Solution]
12Windows Needs Your Current Credentials Error on Windows 11/10 [Solution]
If you are annoyed with the “Windows needs your current credentials” popup message every time you log into your Windows 11/10/8/7 computer system, you are not alone. A lot of people face this irritating popup which makes them want to punch the screen maybe, because just like you, they too do not know why this is happening and how to get rid of the issue.
If some cases the problem does not appear when you log in using your password, it only occurs when you login using a PIN. The error message that pops up reads:
Windows needs your current credentials. Please lock this computer, then unlock it using your most recent password or smart card.
It can be assumed that the problem occurs due to only PIN login. But that is not fair. So, here is one way you can fix this problem. This fix is exclusively for Windows 10 users.
When you try to log into Windows 10/11 with a PIN instead of a password, most of you will receive this error – Windows needs your current credentials. In some cases, even if you log in with a username and password, lock, and then unlock again, this error will also appear.
Issues addressed in this tutorial:
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If the issue occurs when you sign in to a computer with a Microsoft (or Azure AD) account with a Windows Hello configured PIN, the most likely reason is that your current PIN was created based on your previous password. To resolve the issue, try creating a new PIN for your account.
This tutorial will apply for computers, laptops, desktops, and tablets running the Windows 10 and Windows 11 operating systems (Home, Professional, Enterprise, Education) from all supported hardware manufactures, like Dell, HP, Acer, Asus, Toshiba, Lenovo, Alienware, Razer, MSI, Huawei , Microsoft Surface, and Samsung.