Xbox Game Pass Games Not Installing/Updating Error 0x80070020 On Xbox App/Microsoft Store On PC FIX
2Error 0x80070020 typically occurs when trying to install or update Xbox Game Pass games on a Windows 10 or 11 PC using the Xbox App or Microsoft Store. This error usually means another process is preventing access to certain files or system resources, which interrupts the installation process.
Here are the most common causes:
🔹 1. Another Process Is Using the Files
A background process or app (like an antivirus or even Windows Update) may be locking system files, which blocks the Xbox app from downloading or installing games.
🔧 Fix:
Restart your PC to release any file locks.
Try the installation again right after rebooting, with no other apps open.
2. Corrupt or Incomplete Game Files
If a previous installation attempt failed, leftover or broken files can interfere with reinstallation or updates.
Fix:
Open the Xbox app, go to your game library, and cancel/remove the stuck installation.
Delete residual files from C:\Program Files\WindowsApps (if accessible) or change the install location in the Xbox app settings.
3. Gaming Services Are Broken or Missing
Gaming Services is required for Xbox Game Pass titles. If it’s not installed or corrupted, installations will fail.
Fix (Reinstall Gaming Services):
Open PowerShell as Administrator.
Run:
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
Reinstall Gaming Services via Microsoft Store, then reboot.
get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
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Gaming Services Repair Tool for PC
https://support.xbox.com/en-US/help/games-apps/troubleshooting/gaming-services-repair-tool
》 CHAPTERS 《
00:00 Intro
00:24 Solution 1
03:13 Solution 2
04:18 Solution 3
05:23 Solution 4
07:08 Solution 5
09:13 Outro