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Getting the Bad Image error related to GamePlatformServices.dll when launching or using the Xbox App on Windows 11 or 10? Errors like XboxAppTray.exe - Bad Image or XboxAppFT.exe - Bad Image can prevent you from using Xbox Game Pass and launching games properly. In this video, I’ll guide you through proven step-by-step methods to fix this issue and restore normal functionality!

Method 1: Repair or Reset the Xbox App
Go to Settings - Apps - Installed Apps
Find Xbox - Click Advanced Options
Click Repair
If that doesn’t work, click Reset and relaunch the app

Method 2: Reinstall Gaming Services
Open PowerShell as Administrator
Run these commands one by one:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

This will uninstall and prompt reinstall of Gaming Services
Restart your PC after reinstalling