Airline Customer Service - In a Nutshell
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None of our usual connections here, just some background:
On December 6th, we book seating fees for our flights, yes you have to pay for your seat selection!, so we could fly side by side. On December 19th they changed our flight, on December 30th they did it again, again on Jan 30th; without warning.
Today we decided to change it for Saturday to be safer with our trip being secure. However, we noticed something: They want us to pay the seating fee, AGAIN. That is 150 GBP (Roughly 203$ USD at the time of posting).
let's see how Customer Service is going shall we?
#Airlines #BritishAirways #AmericanAirlines
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