CarMax uses Azure OpenAI Service to summarize customer reviews

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Microsoft

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Published on May 24, 2022 3:00:15 PM ● Video Link: https://www.youtube.com/watch?v=Yy6hX3HfEMg

Category:

Review

Duration: 0:15

6,271 views

70

CarMax, the largest used car retailer in the U.S., has used Azure OpenAI Service to help summarize 100,000 customer reviews into short descriptions that surface key takeaways for each make, model and year of vehicle in its inventory and help used car shoppers make more informed decisions.

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