CNBCTv18.com & Salesforce present The Limitless Enterprise—Blazing a Trail with the 3rd Wave of AI
3This special discussion which is part of the series The Limitless Enterprise—Blazing a Trail with the 3rd Wave of AI, focuses on CX 2.0: Beyond Personalization with Gen-AI in Retail & Consumer Goods.
Watch Mr. Ninad Raje, Group Chief Information & Transformation Officer, Jaquar and Company Pvt. Ltd., Mr. Samrat Banerjee, Senior Vice President – IT & CIO, Emami Limited, Mr. Deep Sen, IT & Digital Leader, Kohler; and Ms. Aditi Sharma, Regional Vice President, Retail & Consumer Goods Industry, Salesforce — share their valuable insights on how brands are leveraging Gen-AI and autonomous agents to enhance customer engagement, optimize operations, and unlock new growth opportunities in a sustainable manner.
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