COM Surrogate Has Stopped Working - How To Fix

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COM Surrogate Has Stopped Working - How To Fix

Commands Used:
regsvr32 vbscript.dll
regsvr32 jscript.dll
sfc /scannow

Many Windows (7, 8 10, and 11) users have reported experiencing as an issue where they receive an error message stating “COM Surrogate has stopped working” while browsing folders containing video or media files. Some users have also reportedly received this error while trying to print. COM Surrogate is the executable host process (dllhost.exe) which runs in the background, while you are navigating through files and folders. Due to this process, you are able to view thumbnails and when this process crashes, the error pop-ups up on the screen. This may also be caused by corrupt codecs required to view the media. In this guide, we’ve listed some steps for you that will hopefully fix the issue.

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A 'COM Surrogate has stopped working' or 'DLL host not responding' error is a weird and frustrating one to come across. COM Surrogate errors aren't catastrophic, but if these errors occur often enough, it can be disruptive.

This tutorial will apply for computers, laptops, desktops, and tablets running the Windows 10 and Windows 11 operating systems (Home, Professional, Enterprise, Education) from all supported hardware manufactures, like Dell, HP, Acer, Asus, Toshiba, Lenovo, Alienware, Razer, MSI, Huawei , Microsoft Surface, and Samsung.







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Windows 11