Conversational AI 101: conversational ai vs generative​?

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This vid explains Conversational AI.

i. Conversational AI and generative AI are both branches of artificial intelligence, but they specialize in different areas:

**Conversational AI:**

* **Focus:** Understanding and responding to human language in a natural, interactive way.
* **Applications:** Chatbots, virtual assistants, customer service applications, language translation, educational tools.
* **Techniques:** Natural Language Processing (NLP), dialogue systems, sentiment analysis, speech recognition.
* **Goal:** Simulate human conversation and provide information, complete tasks, or hold engaging dialogues.

**Generative AI:**

* **Focus:** Creating new, original content, such as text, images, music, or code.
* **Applications:** Creative writing, image generation, music composition, code generation, product design.
* **Techniques:** Deep learning, generative models, reinforcement learning.
* **Goal:** Produce novel and creative outputs that are similar to human-made content.

**Comparison:**

| Feature | Conversational AI | Generative AI |
|---|---|---|
| **Goal** | Interact and communicate with humans | Create new content |
| **Input** | Human language (text, speech) | Data, specifications, prompts |
| **Output** | Responses, actions, translations | Text, images, music, code |
| **Techniques** | NLP, dialogue systems | Deep learning, generative models |
| **Applications** | Chatbots, virtual assistants, language tools | Creative writing, design, marketing |

**Choosing the right AI:**

The best choice for your needs depends on the specific task you want to accomplish. If you need an AI to understand and respond to human language, then conversational AI is the way to go. If you need an AI to create new content, then generative AI is the better option.

**Examples:**

* If you want to build a chatbot to answer customer questions, you would use conversational AI.
* If you want to create a program that writes marketing copy, you would use generative AI.

**Additional Information:**

* Both conversational AI and generative AI are rapidly evolving fields, and the lines between them are becoming increasingly blurred.
* Some AI systems can combine both conversational and generative capabilities.
* It's important to be aware of the limitations of AI, as both conversational and generative AI models can sometimes produce outputs that are inaccurate, biased, or misleading.