Enhancing CX: Understanding the customer journey

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Published on ● Video Link: https://www.youtube.com/watch?v=yt4h-RclgpU


Duration: 23:42
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Time is Ltd / Socialbakers a.s.'Jan Rezab, Cynthia Johnson, Weebly's David Rusenko and TodayFM's Andy O'Donoghue at Web Summit 2018.

It's no longer to lead in features, functionality or price. Customer experience (CX) is now king in the digital world but how do marketers meet this challenge? In this talk, we will get an insight from three leaders on winning in the customer experience economy.

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Tags:
web summit
web summit lisbon
web summit conference lisbon
web summit paddy
web summit portugal
web summit portugal 2018
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Cynthia Johnson
David Rusenko
Weebly
Andy O'Donoghue
TodayFM
Time is Ltd
Socialbakers a.s.
Jan Rezab
PandaConf