Fix Genshin Impact Crashing and Freezing on PC (Detail Guide)

Channel:

AarohanTechSol

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63,700

Published on October 19, 2020 5:03:03 PM ● Video Link: https://www.youtube.com/watch?v=Mc9x-o_kCA4

Game:

Genshin Impact (2020)

Duration: 14:04

278,172 views

5,545

Steps to Fix Genshin Impact Crash to Desktop, Crash on Startup, Freezing and Performance issues on PC

Step 1) Run Genshin Impact as an administrator and disable full screen optimization
Step 2) Laptop users with dual graphics card run Genshin Impact on dedicated graphics
Step 3) Set the priority to high in task manager
Step 4) Try Windowed mode with 720p resolution, press Shift while launching Genshin Impact
Step 5) Do a clean installation of graphics drivers
Nvidia: https://www.nvidia.in/Download/index.aspx?lang=en-in
Intel: https://www.intel.in/content/www/in/en/support/detect.html
AMD: https://www.amd.com/en/support
Step 6) Lower down graphics setting and lock FPS at 30
Step 7) Allow Genshin Impact exe to your antivirus program and controlled folder access
Step 8) Run DXSETUP.exe as an administrator
Step 9) Install Visual C++ files: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
Step 10) Update Windows 10, Windows 7 users - Windows 7 SP1: https://www.microsoft.com/en-us/download/details.aspx?id=36805 and DirectX https://www.microsoft.com/en-us/download/details.aspx?id=35
Step 11) Perform clean boot, close all the overlay, overclocking and background application.
Step 12) Update the system BIOS
Step 13) Launch Valorant first and then try launching Genshin Impact
Step 14) Uninstall and reinstall Genshin Impact

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