Fix Keyboard or Mouse not working in Windows Safe Mode
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Here are some troubleshooting steps to try if your keyboard or mouse is not working in Windows Safe Mode:
- Try using a different USB port - Plug your keyboard/mouse into a different USB port on your computer. Sometimes there may be an issue with a particular port in safe mode.
- Disable USB selective suspend - Go to Device Manager, expand Universal Serial Bus controllers, right-click each one and select Properties - Power Management. Uncheck "Allow the computer to turn off this device to save power".
- Uninstall and reinstall drivers - In Device Manager, right-click the keyboard/mouse device, select Uninstall device. Reboot to reinstall drivers automatically.
- Use a PS/2 keyboard - If you have a PS/2 port, connect a PS/2 keyboard which may work even when USB does not.
- Check for conflicts - Boot into normal mode, open Device Manager and check for any error codes or conflicts with your keyboard/mouse.
- Start in minimal safe mode - Restart and enter safe mode with networking. If it works here, a third party app or service may be interfering in normal safe mode.
- System Restore - Boot into normal mode and do a system restore to a time when your devices were functioning.
- Clean boot - Boot into normal mode, press msconfig, go to Services tab and check "Hide all Microsoft services". This will disable all third party services and programs from loading at boot.
If the keyboard and mouse still do not work in clean boot safe mode, you may need to refresh or reset Windows to reinstall the OS and drivers as a last resort.
i. Here is a list of common issues when using Windows Safe Mode:
* **Limited functionality:** Safe Mode is a limited environment, and some features and functionality may not be available. For example, you may not be able to access the internet or use certain hardware devices.
* **Performance problems:** Safe Mode can be slower than running Windows in normal mode. This is because Safe Mode only loads the essential drivers and services.
* **Compatibility problems:** Some software may not be compatible with Safe Mode. For example, you may not be able to run certain games or applications.
* **Network problems:** You may have difficulty connecting to a network in Safe Mode. This is because Safe Mode does not load all of the networking components.
* **Boot problems:** If you are having trouble booting into Safe Mode, it may be a sign of a more serious problem with your computer.
If you are experiencing any of these issues when using Windows Safe Mode, you can try the following:
* **Update your drivers:** Make sure that you have the latest drivers installed for your hardware devices.
* **Disable startup programs:** Disable any startup programs that you do not need. You can do this in the Task Manager.
* **Run a system scan:** Run a system scan with your antivirus software to check for any infections.
* **Repair your Windows installation:** If you are still having problems, you can try repairing your Windows installation.
If you are unable to resolve the issue yourself, you can contact Microsoft support for assistance.
Here are some additional tips for using Windows Safe Mode:
* Only use Safe Mode when necessary.
* Do not install any new software or drivers while in Safe Mode.
* If you are making changes to your system, make sure that you have a backup before you start.
* Once you have resolved the issue, restart your computer in normal mode.
By following these tips, you can minimize the risks associated with using Windows Safe Mode and get the most out of this valuable troubleshooting tool.
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