Fix Unknown USB Device, Descriptor Request Failed Error on Windows 11/10 Computers

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Fix Unknown USB Device, Descriptor Request Failed Error on Windows 11/10 Computers

Command Used:
msdt.exe -id DeviceDiagnostic

In this tutorial, we will explain the possible solutions to fix the Unknown USB Device (Descriptor Request Failed) error. USB Device Descriptor contains information about the USB devices. This information helps Windows identify the connected USB devices. When the USB Device Descriptor malfunctions or gets corrupted, Windows could not identify the connected USB devices. In this case, the following error message is displayed on the screen:

Issues addressed in this tutorial:
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When you encounter this error message, you’re essentially told that the computer is unable to use the specific USB device connected. This is a problem when you’re trying to use things such as a USB flash drive, memory card, Android device, game controller, or anything that plugs into your USB port.

This tutorial will apply for computers, laptops, desktops, and tablets running the Windows 10 and Windows 11 operating systems (Home, Professional, Enterprise, Education) from all supported hardware manufactures, like Dell, HP, Acer, Asus, Toshiba, Lenovo, Alienware, Razer, MSI, Huawei , Microsoft Surface, and Samsung.




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