How to Add Customer Note in Odoo 18 POS | Odoo 18 POS Tutorials | Odoo 18 New Features | Odoo 18
2Customer Notes in Odoo 18 POS allow you to add specific instructions or information related to individual order lines or the entire order. These notes can be displayed on receipts and invoices, providing valuable context for both you and your customers.
Here's how to use them:
Enable Customer Notes:
Go to Point of Sale -- Configuration -- Point of Sale.
In the POS configuration, enable the "Customer Note" option.
Adding Customer Notes:
Open a POS session.
Click on an order line.
Click on the "Customer Note" button.
Enter the desired note.
Viewing Customer Notes:
The note will be displayed on the order line in the POS interface.
It will also be printed on the receipt and invoice.
Key Points to Remember:
Customer Notes can be added to individual order lines or the entire order.
They are displayed on receipts and invoices.
By effectively using Customer Notes, you can improve communication with your customers and ensure that their orders are fulfilled accurately.
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