How to Enable Call Transcriptions for Recorded Calls
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For more information, be sure to check out the related help doc at https://help.gohighlevel.com/a/solutions/articles/155000002841?portalId=48000045315
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Want someone from the team to walk you through it? Click here https://speakwith.us/success
In this video, Andrew demonstrates the new call transcription feature in HighLevel's LeadConnector phone system. He guides viewers through the process of enabling this feature in their sub-accounts, detailing steps to enable call recordings and transcriptions within the Conversations tab. Additionally, Andrew explains the associated costs and limitations concerning IVR calls. This tutorial ensures users can easily manage and view their call transcriptions effectively.
00:00 Introduction to HighLevel's New Feature
00:22 Navigating to Call Transcription Settings
00:34 Enabling Call Transcriptions
00:49 Configuring Call Recording
01:14 Viewing and Using Transcriptions
01:27 Cost and Limitations of the Service
02:02 Conclusion and Contact Information