How to Fix Black Screen issue on PS5 Pro (Change Resolution)
13A black screen issue on the PS5 Pro can occur for several reasons, including display compatibility, faulty cables, or software glitches. Here's a step-by-step guide to troubleshoot and fix the problem:
1. Check Basic Connections
Ensure Proper Cable Connection:
Make sure the HDMI cable is securely connected to both the PS5 Pro and the TV or monitor.
Inspect the HDMI Cable:
Check for visible damage or try a different HDMI cable to rule out faults.
2. Verify TV Input Source
Select the Correct HDMI Input:
Use your TV remote to cycle through input sources and ensure the correct HDMI port is selected.
Try a Different Port:
Switch the HDMI cable to another port on your TV.
3. Power Cycle Your Devices
Turn Off the PS5 Pro and TV:
Unplug both devices from the power outlet.
Wait for 2-3 Minutes:
This clears any residual power.
Reconnect and Power On:
Plug in and power on the TV first, then the PS5 Pro.
4. Boot into Safe Mode
If the issue persists, try booting into Safe Mode:
Turn off the PS5 Pro completely.
Press and hold the Power Button until you hear a second beep (about 7 seconds).
Connect your controller via USB and press the PS Button.
Use the "Change Video Output" Option:
Select Change Resolution and choose a lower resolution (e.g., 1080p) to test if the display works.
Alternatively, disable HDCP under this menu.
5. Update System Software
Via Safe Mode:
In Safe Mode, select Update System Software and follow the prompts to update via internet or USB.
Via Normal Boot (if possible):
Go to Settings - System - System Software Update.
6. Test with Another Display
Try Another TV or Monitor:
This helps determine if the problem is with your PS5 Pro or the original display.
7. Clear Cache and Rebuild Database
Boot into Safe Mode and select Clear Cache and Rebuild Database to fix any data-related issues.
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