How to Fix Could Not Connect Victrix Pro BFG Controller to Control Hub App on PC
To resolve the issue of your Victrix Pro BFG controller not connecting to the Control Hub app on your PC, follow these steps:
Download the Victrix Control Hub App:
First, download the free Victrix Control Hub App on your PC.
Once downloaded, perform the Day 1 Update (the app will prompt you once connected).
Switch to Wireless Mode:
Toggle the purple switch on the back of the controller to the position with the Wireless icon.
Plug the included Wireless USB Dongle into your PS5™ console, PS4™ console, or PC.
The LED on the dongle will begin flashing purple.
Connect the Controller:
Press and release the PS Button on the front of the Pro BFG Controller.
Once connected, the X-Logo on the controller and the LED on the dongle will be illuminated solid purple.
Turn Off the Controller:
To turn off the controller, press and hold the PS Button for 5 seconds until the X-Logo LED turns off.
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