How to FIX Game Disc Not Working on PS4 Console (Unrecognized Disc)
5Do you want to know how to fix game disc not working on PS4.
Check the Disc: Make sure the game disc is clean, free from scratches, and not damaged. Even minor scratches can cause read errors. Gently wipe the disc with a clean, soft, lint-free cloth from the center outwards. Avoid using abrasive materials that could further damage the disc.
Restart the PS4: Sometimes, a simple restart can resolve disc reading issues. Turn off your PS4 completely and then turn it back on.
Update System Software: Ensure that your PS4 has the latest system software version installed. Sometimes, system updates include improvements for disc reading and compatibility.
Try Other Discs: Test the PS4 with other game discs. If other discs work fine, the issue might be specific to the problematic disc.
Rebuild Database: Corrupted data in the system database can cause various issues, including problems with reading game discs. Rebuilding the database can help. To do this:
a. Turn off the PS4 completely (not Rest Mode).
b. Press and hold the power button. You'll hear a beep when you first press it, and then a second beep about seven seconds later. Release the power button after the second beep.
c. Connect a controller using a USB cable and press the PS button.
d. Select "Rebuild Database" from the Safe Mode menu. Follow the on-screen instructions.
Check for Updates: Some games require updates to work properly. Ensure that the problematic game is up-to-date by checking for and installing any available updates.
Clear Cache: Clearing the cache can help resolve performance issues, including disc reading problems. To clear the cache:
a. Turn off the PS4 completely.
b. Disconnect the power cable from the back of the console.
c. Wait for a few minutes.
d. Reconnect the power cable and turn on the PS4.
Initialize PS4 (Last Resort): If none of the above steps work, you might consider initializing your PS4. This should be a last resort as it will reset your console to factory settings, deleting all data. Make sure to back up your important data before proceeding. To initialize the PS4:
a. Go to Settings - Initialization - Initialize PS4 - Full.
b. Follow the on-screen instructions.
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