How to Fix PS4 Error CE-33986-9 Cannot Connect to Server (PS4 Tutorial)
6Check PlayStation Network Status:
Before troubleshooting further, check the status of the PlayStation Network (PSN) servers. Sometimes, server maintenance or outages can cause connection issues. You can check the PSN status on the official PlayStation Network Service Status page.
Restart Your Router and PS4:
Power cycle your network equipment by unplugging your router/modem for about 30 seconds and then plugging it back in. After that, restart your PS4.
Check Internet Connection:
Ensure that your internet connection is stable and working properly. You can perform a connection test on your PS4 to verify the connection speed and stability.
Use a Wired Connection:
If you're experiencing frequent connection issues, consider using a wired Ethernet connection instead of Wi-Fi. A wired connection tends to be more stable for online gaming.
Update Firmware:
Make sure your PS4's firmware is up to date. Outdated system software can sometimes cause connection problems.
Disable Media Server Connection:
If you have media server connection enabled on your PS4, try disabling it. Sometimes, media server settings can interfere with online connections.
DNS Settings:
Try changing the DNS settings on your PS4 to a public DNS server, such as Google's (8.8.8.8 and 8.8.4.4) or Cloudflare's (1.1.1.1). This might improve connection stability.
Port Forwarding:
If you're familiar with router settings, you can try forwarding the necessary ports for PSN on your router. The required ports can be found on Sony's support website.
Disable VPN or Proxy:
If you're using a VPN or proxy on your network, disable it and try connecting without it. Sometimes, these services can cause connection issues.
Check for Restrictions:
Make sure that there are no parental controls or network restrictions in place that might be blocking access to PSN services.
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