How to Manage Customer Info from POS in Odoo 18 | Odoo 18 POS Tutorial | Odoo 18 New Features
3Accessing and Utilizing Customer Information in Odoo 18 POS
In Odoo 18, accessing and utilizing customer information within the Point of Sale (POS) module is a straightforward process, designed to streamline your sales operations. Here's a detailed guide:
1. Customer Search and Selection:
In the POS interface, navigate to the customer field.
Start typing the customer's name, phone number, or any other relevant identifier.
Odoo will automatically suggest matching customers from your database.
Select the correct customer from the dropdown list.
2. Managing Customer Loyalty Programs:
Point Accumulation and Redemption:
Odoo's POS module seamlessly integrates with loyalty programs.
As customers make purchases, you can automatically accumulate points based on the order total.
These points can be redeemed for discounts or free products.
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