How to Process Return & Refund in Odoo 18 Sales | Odoo 18 Sales Tutorials| Odoo 18 Functional Videos
3In this video, learn step-by-step how to handle product returns and customer refunds inside Odoo 18’s Sales module. Managing returns properly is essential for keeping your inventory accurate, maintaining customer trust, and ensuring your accounting stays clean.
Here’s what you’ll see:
✅ How to open the original sales order and find the delivery order
✅ How to create a return picking to bring products back into stock
✅ How to issue a credit note (refund) from the original customer invoice
✅ The difference between full and partial refunds
✅ Tips on keeping everything linked for clear traceability
Whether you run an e-commerce store, wholesale business, or retail shop, knowing how to process returns in Odoo will save you time and reduce mistakes.
Follow along, and see how easy it is to handle returns and refunds — all without leaving your Odoo dashboard!
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