How to Remotely Deactivate PlayStation Devices
0In this video I'll show you how to remotely deactivate your Sony PlayStation Networkd PSN account on all PlayStation devices where its active.
Timestamps:
Introduction: 0:00
Steps to Remotely Deactivate PlayStation Devices: 1:36
Conclusion: 3:25
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Video Transcript:
When you activate your Sony PlayStation PSN account on a PS4 or PS5, it links that console to your account, enabling you and anyone else who uses your console to access your PlayStation Store purchases. While this is a requirement if you own the console, you need to make sure to deactivate your PS4 or PS5 before you either sell it or give it away to someone else. This is important, because if you don't deactivate your PS4 or PS5 from your PSN account, someone else could access your Sony account, personal information on the device and all of the content you've purchased. As a result, and whether you either forgot to deactivate your PSN on a device before getting rid of it or you just want to double check to be cautious, you can remotely deactivate your PlayStation Network PSN on all of your Sony devices, even after you get rid of it. There are a few important things to remember when doing this. The first is that you can only remotely deactivate your PSN account across all of your consoles and not a single console, so you will need to reactivate your PSN on any consoles you want to continue to be associated with your account. The second is that you can only remotely deactivate your PSN ID across all of your consoles once every six months.
Now let's walk through the steps to remotely deactivate your Sony PlayStation Network PSN account on all PlayStation devices where its active.
Step 1. Open a web browser, navigate to www.PlayStation.com, and then sign in to your Sony PlayStation account if you're not signed in already.
Step 2. Click your profile icon at the top of the screen to open a drop-down menu, and then click "Account Settings" in the drop-down menu. You'll land on the Your Information screen.
Step 3. Navigate to the Other Settings section on the left side of the screen, and then click "Device Management" in that section. The Device Management window is shown on the right side of the screen.
Step 4. Click "PlayStation Consoles." The PlayStation Consoles screen is displayed, showing the list of devices that are activated and associated with your PlayStation Network PSN account.
Step 5. Click "Deactivate All Devices." The Deactivate All Devices window opens, letting you know that all devices that are activated on your account will be deactivated. Additionally, you can only deactivate your PSN account across all of your Sony PlayStation devices once every six months, and in order to play games on a deactivated console you'll need to reactivate it.
Step 6. Click "Yes." A message appears letting you know that your PlayStation Network PSN account has been deactivated on all PlayStation consoles it was activated on.
Step 7. Click "OK" in this window. You'll return to the PlayStation Consoles screen, where you'll see a message confirming there are no activated consoles associated with your PSN account.