Pimax Responds: Plus Pimax 12K Update

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Get Your Game On

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Published on November 26, 2024 6:00:25 AM ● Video Link: https://www.youtube.com/watch?v=BEPegfAyf2I

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Star Wars Pinball VR (2021)

Duration: 0:00

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I recently posed a video about my experience with Pimax Customer Support.    • Think Twice Before Buying A Pimax   That video not only caught the attention of thousands of current and potential Pimax customers, but also the attention of Pimax itself. In the spirit of fairness, I felt it was only right to allow Pimax to respond to the video and give their side of the story. Please join myself and head of communications for Pimax, Jaap Grolleman, as we talk about what happened and how Pimax plans to fix things moving forward. I also ask Jaap about the Pimax 12K and how it fits into the future plans for Pimax.

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Timecodes
0:00 - Intro
1:33- Pimax's Side of the Story
7:13 - What Should Customers with Issues Do?
11:27 - Why Should Customers Believe Pimax This Time?
16:36 - I Think Customers Feel Left Behind
20:03 - Update on Pimax 12K
23:30 - Closing
25:36 - Pimax Gets the Last Word

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