Seguros Bolivar knocks down operational hurdles with Gemini
13Featured in this video: David Gonzalez, Executive Director of Bancassurance, AI, and Digital, Seguros Bolivar
Executive summary: Seguros Bolivar, an insurance provider in Colombia, adopted Google Workspace and Gemini to help teams streamline processes, collaborate securely, and use AI to tackle day-to-day tasks and generate ideas for long-term innovation. Using cloud-based tools with built-in security, Seguros Bolivar has significantly reduced operational costs, accelerated workflows, and enhanced collaboration when creating new solutions. Rolling out Gemini has further improved productivity, helping employees unblock challenges in real time and optimize operations at a company-wide level.
Challenge: Operating as both an insurer and a member of a financial services group, Seguros Bolivar prioritizes security and efficiency in all its operations. When the company decided to implement AI, it needed tools that could both protect sensitive customer data while unlocking creativity and productivity across teams.
Solution: Seguros Bolivar migrated its internal operations to Google Workspace in 2019, enabled secure data sharing, better access management, and improved productivity. The company later adopted Gemini to further enhance collaboration and innovation. The AI now serves as a collaborative partner during meetings and brainstorming sessions while also streamlining repetitive tasks. With Gemini, Seguros Bolivar has created a culture of innovation while maintaining compliance with security and data management regulations.
Result: Since consolidating tools with Google Workspace, Seguros Bolivar has reduced costs by 20-30%. Collaboration between teams and partner companies has also become faster and more purposeful. For example, a bank and an insurance company designing insurance products together now experience faster turnaround times and greater alignment, working with shared goals rather than siloed needs. Gemini unlocks productivity across the organization, helping employees address daily challenges while generating new ideas to transform operations on a larger scale.
Highlights and key takeaways from our interview with David Gonzalez, Executive Director of Bancassurance, AI, and Digital, at Seguros Bolivar:
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