Should Gamers Demand Better Refunds? | Feature Creep
Refunds are either terrible anti-capitalistic policies, or possibly the best thing a seller can implement to improve sales. I'll discuss the poor refund policies that gamers have come to expect, what the evidence around refunds and consumers tells us and what the game industry should be doing about it.
University of Dallas Meta Analysis on Refund Policies
https://utdallas.edu/news/business-management/researchers-examine-effect-of-return-policies-on-c/
https://www.researchgate.net/publication/285044986_The_Effect_of_Return_Policy_Leniency_on_Consumer_Purchase_and_Return_Decisions_A_Meta-analytic_Review
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There are 15,983 views in 16 videos for World of WarCraft. World of WarCraft has approximately 2 hours of watchable video on his channel, or 1.45% of the total watchable video on Tarmack's YouTube channel.