Transforming the Telecom Customer Experience with AI (Demo)
12How can telecommunications companies move from generic outreach to truly personalized subscriber engagement? The key is unlocking the value hidden within your data.
Join Google Cloud Customer Engineer, Alan Olivares, as he demonstrates Telecom Subscriber Insights, an end-to-end platform designed to help telecoms understand their customers on a deeper level. Learn how to leverage your existing data—from billing systems to CRM—to power advanced machine learning models that predict customer needs, prevent churn, and deliver the right offer through the right channel.
In this demo, you'll discover how to:
✅ Unify subscriber data from multiple sources into a single, intelligent platform
✅ Apply machine learning models for customer acquisition, upsell propensity, engagement, and churn management
✅ Move beyond traditional SMS with unique activation channels, like native Android push notifications
✅ Use an analytics dashboard to identify customer segments and measure marketing campaign performance
✅ Transform your customer relationships from transactional to predictive
Learn more hhttps://cloud.google.com/telecom-subscriber-insightsbs...
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