Troubleshooting IT Remote Admin - Remote admin troubleshooting — Configuring corporate firewall

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Philippines Raphael Charles Pinon
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Published on ● Video Link: https://www.youtube.com/watch?v=uOxjNZ8Kg2A


Duration: 1:39:29
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Troubleshooting IT Remote Administration
2h 55m



While setting up, administrating, and troubleshooting remote users’ technical problems were always part of the job for any IT administrator, the rise in remote work has turned issues you may have never even considered into everyday problems. How do you go about solving these new and numerous issues? In this course, Robert McMillen shows how to best support corporate and organizational remote workers, and covers a whole host of issues related to remote access, printing, file access, VPN and more. Besides tips on troubleshooting, he also covers a variety of preventative measures you can use to lessen the likelihood of these issues popping up in the first place.


Introduction and Installation
Remote admin troubleshooting 1m 8s

1. Windows 10 Client Remote Troubleshooting
Introduction to remote troubleshooting 2m 27s
Built-in Windows remote tools for troubleshooting 3m 19s
Third-party remote tools available for Windows clients 3m 49s
Demonstrations of many popular third-party remote utilities 5m 33s
Remote troubleshooting servers 4m 55s

2. Windows Remote Desktop
Remote Desktop for Windows server 4m 17s
Remote Desktop for Windows 10 4m 29s
Troubleshooting Remote Desktop 7m 3s

3. Mac Client Remote Troubleshooting
Apple screen sharing and Remote Desktop 2m 53s
Windows to Mac remote control 2m 35s
How to connect a Mac to a Windows file share on a server 3m 29s
Installing and removing apps 3m 34s
NVRAM reset to fix many basic problems 2m 11s

4. Wireless
Intro to wireless technologies 5m 32s
Basic wireless home setup 6m 34s
How to pick a Wi-Fi channel 3m 41s
Wireless security 2m 42s
Wireless security demonstration 6m 41s
Troubleshooting Wi-Fi 4m 28s
Cellular wireless and Wi-Fi 3m 28s
The future of Wi-Fi 3m 44s

5. Client VPN
Intro to VPN technologies 3m 39s
Windows VPN types 3m 6s
Windows VPN demonstration and troubleshooting 7m 7s
Common VPN errors 4m 23s

6. Firewalls
Firewall VPN types 3m 31s
Troubleshooting firewall VPNs 1m 51s
Home-based firewalls 4m 41s
Configuring corporate firewalls for home user resource access 4m 28s



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