Unite 2016 - What Developers Ought to Know About Customer Service

Channel:
Unity
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1,180,000
Published on ● Video Link: https://www.youtube.com/watch?v=U6APj4ZDkeg


Duration: 29:26
1,078 views
23

Thomas Richards (Unity Technologies) explores the benefits of customer interaction after the release of a developer's product (game, asset etc.). This talk includes techniques on how to talk to the customer, the benefits of liaising with users through different methods, and how to handle a difficult/complex situation with an angry customer.



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Tags:
Unite LA
Unite 2016
Unite 2016 Los Angeles
Customer Service
Game Development